We Respect Your Privacy
Hillcrest Recovery HIPPA Policy
All confidential client information (“Protected Health Information” or “PHI”) is subject to and governed by the privacy requirements set forth under the Health Information Technology for Economic and Clinical Health Act, as incorporated in the American Recovery and Reinvestment Act of 2009; the Genetic Information Nondiscrimination Act, and which modifies the Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996, and other applicable State and Federal laws, all as amended from time to time. Hillcrest Recovery and its partners remain in compliance with these laws to protect the privacy of your health information at all times.
INFORMATION YOU PROVIDE US
You can provide information to us on our website through various means, such as contacting us through our website or filling out forms electronically. When submitting a contact form or an insurance verification form on our site, as appropriate, you may be asked to enter your name, e-mail address, phone number or social security number. You may, however, visit our site anonymously.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser, if you allow it, that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. You can also reset your browser, or enable a private browsing mode, to refuse all cookies. However, some website features or services may not function properly without cookies.
HOW WE USE YOUR PERSONAL INFORMATION
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
We may use or disclose your personal information to another party when we believe, in good faith, that access, use, preservation or disclosure of the information is reasonably necessary to meet an applicable law, regulation, subpoena, legal process or enforceable government request. We reserve the right to disclose your information when required to do so by law, or as needed to detect, prevent, or otherwise address fraud, security or technical issues.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. After a transaction, your private information will not be kept on file for more than 60 days.
You have the right to inspect, copy, change, or remove your protected health information from our encrypted Database. To do so, please use our general Contact Form at: https://hillcrestrecovery.com/contact-us/ or call our staff at (866) 767-7919. We will promptly provide the requested access to your private health information.
CAN WE DISCLOSE YOUR PROTECTED HEALTH INFORMATION?
Neither Hillcrest Recovery nor any of its partners or subsidiaries can disclose details regarding your protected health information to any third party unless prior consent or power of attorney has been provided. This includes situations of illness, required hospitalization, or if you become a threat to yourself or others. We would encourage you to name a power of attorney for these instances if you with to have your records released to any third party. No exceptions will be made to this.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
The California Online Privacy Protection Act (CalOPPA) requires Hillcrest Recovery to disclose how it responds to Do Not Track signals set in a user’s browser. We support Do Not Track browser settings. If you enable Do Not Track settings in the browser you are using, Hillcrest Recovery will not store or use information about you other than your visit to Hillcrest Recovery’s website.
LINKS TO OTHER SITES
The content and services provided through Hillcrest Recovery’s website is intended for a general audience. We do not knowingly collect, use, or disclose personal information from children under the age of 13 without prior parental consent, except as permitted by the Children’s Online Privacy Protection Act. If you are a parent who consents to the collection of personal information from your child, you agree that your child may use all of our services and that we may collect, use, and disclose your child’s personal information consistent with this Policy.
This policy was last modified on 7/15/2021
YOUR CONSENT TO THIS POLICY
By using our website, you consent to this Policy. If you do not agree with this Policy, please do not use Hillcrest Recovery’s website. We reserve the right to amend, modify or otherwise update this Policy at any time, so visitors are encouraged to review this Policy from time to time. Your continued use of Hillcrest Recovery’s website following the posting of changes to these terms will mean your acceptance of those changes.
YOUR RIGHTS UNDER THIS POLICY
You have the right to question or complain about any of the policies listed in this document. We will hear all complaints and will take any necessary action required by state or federal law. Additionally, you have the right to inspect, copy, change, or remove any of your own protected health information from our records. This includes minors for which you have guardianship over. Proper proof of identification will be required prior to providing any of this information.
OUR LEGAL DUTIES
We are required by law to maintain the privacy of all protected health information in our care and will do so to the fullest extent the law requires.
If you have questions or would like to request additional information regarding how we treat sensitive information and data we gather, please reach out to our Privacy and Compliance department by phone or via email:
Phone: (866) 767-7919
Hillcrest Recovery HIPAA Compliance
CONFIDENTIALITY NOTICE: This message is protected under the Federal regulations governing Confidentiality of Alcohol and Drug Abuse Patient Records, 42 C.F.R. Part 2, and the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), 45 C.F.R. Pts. 160 & 164 and cannot be disclosed without written consent unless otherwise provided for in the regulations. The Federal rules prohibit any further disclosure of this information unless a written consent is obtained from the person to whom it pertains. The Federal rules restrict any use of this information to criminally investigate or prosecute any alcohol or drug abuse patient. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. All information contained herein is to be considered confidential.